Team Expectations Agreement
Professors Christine M. Riordan and Kevin O`Brien point out that social contracts highlight some key elements of team interaction: four calls for discussion that can help launch a team agreement are: REVIEW YOUR AGREEMENT REGULARLY. Keep in mind that the way people work will naturally change over time. The team agreement is supposed to be a “living document”; adapts to the team as it evolves. Your team agreement should be reviewed and adapted regularly if your way of operating changes. This is a good time if you hire new people or if someone leaves the team. Even if things are going well, take the opportunity to review your team agreement to see if everyone is still on the same side. Welcome to the Superpowers Collaboration podcast. My name is Lisette and I interview people and companies that do great things remotely.
Welcome to a different episode, each one. Today we are going to talk about team agreements. But first, I would like to announce that I met another 3.0 facilitator at risk of learning. And on July 25th in London, we will offer distance learning. So if you`re curious about what it is, then keep your eyes on the La La SuperPower Collaboration newsletter. Feel free to edit as you like. Make your expectations in depth without being unrealistic. For example, “We will solve every part of the task completely before we meet” or “We will get 100% on each order” are probably unrealistic. You can refer to the “Teamwork and Roles” section below as part of your expectations. Eliminating time zone dependency for synchronous communication requires some significant changes in the way your team works. For some types of work, this move might be a little easier.
Customer support teams with queues for people can easily expect team members to roll in the queue while others roll. Even for more collaborative teams, such as software development, marketing or distribution, studying and interrupting the work to be done can lead to practices such as software developers discovering the starting state so that another developer can get it back when they start working. or a member of the marketing team who provides treatments or feedback on written materials that someone else can review when they are back online.